OUR
SERVICES
We are proud to offer our customers a comprehensive service package. Please contact us directly so we can tailor the service to your individual requirements.
CUSTOMER CARE
We are dedicated to creating positive experiences for customers by conveying a genuine concern for their needs and providing quality products when required.
Our strengths are in our industry experience, technical knowledge and commitment to providing service to our customers developing new and cutting edge brands and manufacturers.
We have a dedicated customer care officer to assist
with any of your sales and order inquiries. If you require any assistance please contact us on
office@aveniringredients.com.au or (02) 9166 2989
TECHNICAL
Documentation
We provide all the documentation for our ingredients to meet any of the export requirements. Please contact us if you need any documentation for your regulatory needs.
Formulation Assistance &
Ingredient Samples
We offer many prototype formulations for many products including skincare, haircare, sun care, body washes and colour cosmetics. Whatever you are formulating, we have a formulation which can help you get started. Our sales and technical team are also qualified to be able to offer advice on any R&D projects.
We also keep a large sample library which you can access.
We have trend data for colour cosmetics as well as consumer trends which will assist with creating the perfect formulation.
For your nutraceutical developments, we can provide you with a list of manufacturers depending on your needs and assist you with your choice of ingredients by providing technical support and samples.
Challenge Tests
In conjunction with our partner Evonik/Dr Straetmans we are pleased to offer advice regarding safe preservation to maintain your products integrity. We also offer preservative efficiency testing for your product development.
Clinical Studies
We offer a comprehensive claim substantiation for specific product applications and test to show both stability and proven efficacy.
Regulatory
We can assist you with guidance in relation to natural cosmetic guidelines, country specific advice and general regulatory advice.
SALES SUPPORT
Logistics
We have warehouses in Sydney and Melbourne and offer delivery Australia and New Zealand wide.
Seminars
We offer regular seminars with
representatives from our brands.
Keep up to date with the latest trends, innovations and brand news.
Innovation Updates
Learn about the latest trends in the industry and get the know-how
you need to advance your business and develop your product range.
MARKETING
